Deutsche Telekom AG receives “Partner of the Year Award” from the Nagel-Group
Hamburg/Versmold, July 05, 2024. Deutsche Telekom AG has received the “IT-Partner of the Year Award” from Nagel-Group. Europe’s largest telecommunications company, headquartered in Bonn, obtains this award for excellent performance and outstanding cooperation in the areas of mobile communications, licenses, fixed network and site networking. The trophy was recently presented at the Telekom Systemhaus in Hamburg.
f.l.t.r.: Michael Lütjann – CIO Nagel-Group and Bastian Warner – Key Account Manager Sales Key Accounts Nord Telekom
The food logistics company currently conducts four Quarterly Business Reviews (QBRs) a year with its six largest partners. In each QBR, the partner is assessed according to a coordinated points matrix, the so-called Supplier Performance Review Index (SPRI), based on three categories (technology, relationship management, cost management). The results of discussions about projects, strategic news, etc. are also included in the assessment. Telekom collected the most points in the overall result for 2023, making it IT- Partner of the Year 2023.
Thanks to the Software Defined Wide Area Network (SD-WAN) contract concluded with Telekom last year, Nagel-Group is improving its network capacities and bandwidth across all locations, and thus the communication between the locations, the Internet and the cloud applications. Due to intelligent bundling of the existing Internet connections, the offer includes an extended scope of services with cost savings of up to 25 percent, improved user-friendliness across the entire application landscape and optimum (outage) security thanks to an integrated 4G backup at attractive conditions.
f.l.t.r.: Patrick Petermann – IT-Sourcing Nagel-Group, Nikolaus Steffani – Sales Manager Telekom MMS GmbH, Thorsten Wilberding – Head of IT-Infrastructure Nagel-Group, Michael Lütjann – CIO Nagel-Group, Bastian Warner – Key Account Manager Sales Key Accounts Nord Telekom, Marcus Seiler – Vice President Sales Key Accounts North & Enterprise Customers Northeast Telekom, Yakup Ömer Head of IT Governance Nagel-Group, Markus Jenfeldt – VP Solution Business Unit Region North Telekom, Gordon Brändel – Head of Service Management Telekom, Daniel Thole – Strategic Procurement Nagel-Group
“Besides, real-time access controls and integrated threat protection guarantee that the SD-WAN solution will also help us to develop further in the area of cybersecurity,” says Thorsten Wilberding, Head of IT Infrastructure at Nagel-Group. “Telekom is currently implementing all measures to our complete satisfaction and is significantly increasing Nagel-Group’s performance,” adds Michael Lütjann, CIO of Nagel-Group, with praise. Over 90 locations are being migrated during ongoing operations. Operating processes have only been minimally affected so far and over 60 locations have already been converted by the deadline of 30.06.2024.
In addition to implementing the SW-WAN project, the two partners launched joint innovation workshops at the beginning of the year, which now take place on a quarterly basis. Innovation topics such as real-time translation, process mining (a method for understanding and improving operational processes by analyzing event data) and digital twin (a high-precision digital representation of a physical object or system) are discussed and driven forward in these workshops. Using the Nagel-Group’s internal trend radar, the topics relevant to the food logistics company were first identified from the “telecoms repertoire”. “Specifically, we now have two solutions on the shortlist, which we are taking a closer look at and validating,” explains Patrick Petermann, IT sourcing employee at Nagel-Group.
About the Telekom
With locations in over 50 countries and around 199,650 employees worldwide, Telekom is one of the world’s leading service providers in the telecommunications and information technology industry. In the 2023 financial year, the telecommunications provider generated revenue of 112 billion euros with around 252 million mobile customers, 25 million fixed-network lines and 22 million broadband lines. In addition to fixed-line/broadband, mobile communications, Internet and Internet TV products and services for consumers, the company offers information and communications technology to corporate and business customers. Company Profile – Deutsche Telekom
About the Nagel-Group
Nagel-Group, which specialises in food logistics and operates throughout Europe, is based in Versmold and employs over 11,000 people at more than 130 locations. Most recently, the company generated a turnover of 2.2 billion euros. Every day, the group moves foodstuffs in all consignment sizes and temperature classes. Whether frozen products, meat, dairy products, coffee or confectionery – day after day, Nagel-Group works on behalf of industry and retail to ensure that consumers throughout Europe find the right goods at the right time and in the right quality at the point of sale. Nagel-Group thus makes a significant contribution to the success of its customers.
